Announcements Gate P2P Launches Shield Merchant Service

Gate P2P Launches Shield Merchant Service

2025-09-11 10:35:48 UTC 36196 Read

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Gate P2P will officially launch the Shield Merchant Service on September 15, 2025, 6:00 (UTC). This service provides an exclusive certification system and brand endorsement for Shield Merchants. They are required to place a security deposit and undergo rigorous qualification reviews and risk assessments. If users suffer account freezes due to transaction with Shield Merchants (e.g., judicial freezes or other extreme cases), the platform will activate a joint compensation mechanism to protect user funds. This ensures both user fund safety and enhanced merchant credibility, creating a secure and reliable trading environment.

### P2P Shield Compensation Rules
* Merchants must provide a security deposit and meet risk control requirements to be certified;
* If users suffer account freezes due to transaction with Shield Merchants, the platform will activate a joint compensation mechanism to protect user funds;
* Compensation is set at **20%** of the order amount, with a maximum of **2,000 USDT** per order.

### User and Merchant Guidelines
You can find detailed rules and procedures for the Shield Merchant Service in the Help Center.
* **User Version: <a href="https://www.gate.com/zh/help/c2c/operating-instructions/46999" target="_blank">Gate P2P Shield Service Guidelines</a>**
* **Merchant Version: <a href="https://www.gate.com/zh/help/c2c/advertisers/47000" target="_blank">P2P Shield Merchant Certification and Service Standards</a>**

### Special Notes
* The Shield mechanism applies only to the **CNY fiat trading section** of Gate P2P and does not currently apply to other fiat regions or business segments.
* This announcement serves as an official notice of Gate P2P Shield Service. For full details, please refer to the Help Center articles. Gate reserves the final interpretation right for the Shield Merchant Service and will continuously optimize the mechanism to ensure a fair, safe, and transparent trading experience for all users and merchants.
* This service is currently available only on Web P2P trading. The App version will be released soon.

<br>
<sp>
Gate Team
September 1, 2025
<sp>
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