Announcements Gate.io Reminds Users to Beware of Telegram Scams

Gate.io Reminds Users to Beware of Telegram Scams

2023-01-17 02:04:13 UTC 31141 Read

[//]:content-type-MARKDOWN-DONOT-DELETE
Recently, the Gate.io Security Team received reports from many community members that their Telegram accounts were suspected of being stolen. The illegal parties first used unlawful means to steal users' Telegram accounts and defrauded them by pretending to be friends. In addition, it does not rule out the behavior of fake Gate.io Official and induces users to click on fake links to commit fraud. Please beware of account theft to avoid asset loss.

**Gate.io hereby reminds users:**
\- Do not send any screenshots containing personal account ID or friends' / contacts' information to the other party;
\- Do not use the QR code sent by the other party to accept verification;
\- Please be sure to enable Telegram Two-step verification, as shown in the figure below.
![](https://gimg2.gateimg.com/image/167392051032814528120230117095438.png)

**Please be reminded:**
\- Gate.io staff will NEVER ask for your passwords, SMS verification codes, or email verification codes, request you to download any app, or make private transfers and withdrawals. Do not click on any links in messages or emails from unknown senders.
\- Do not answer any calls without the caller's number displayed. Do not share your account information, or verification codes with strangers or any third party. Be sure to protect your own personal information.
\- If you are requested to pay any fees or make transfers in phone calls, online messages and text messages, please do not listen and do not do comply with such requests. In case you realize that you have been scammed after transferring the money, please keep the transfer history, gather all evidence and call the police.
\- If you receive any suspicious text messages, phone calls or emails, please confirm with our online customer service agent in a live chat, or submit a ticket. You can also confirm if a URL is safe or not by using Verification Search on Gate.io website.
\- Gate.io has been committed to escorting users' journeys to cryptocurrency, but some scam tricks are still quite challenging to recognize. We would like to remind you that Gate.io will never take the initiative to send emails to ask you to pay any fees, such as listing fees and deposits!
\- In addition, you can go to Gate.io's official website, communicate directly with our staff through various official channels (Twitter, live chat, tickets etc.), or use the official verification search of Gate.io: **https://www.gate.io/officialverify**
(If you have received scam emails that are sent from phishing email addresses resembling Gate.io official email addresses. Some phishing email addresses may even pass as official contact channels of Gate.io, but please don’t believe them. If you encounter emails asking for sensitive information or fund transfers, you can contact our customer service in a live chat or submit a ticket for verification and inquiries.)

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Gate.io Team
January 17th, 2023

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